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Exchange Policy

We want you to be happy with your purchase! If you don’t absolutely love your piece, we’re happy to offer an exchange or store credit within 14 days of delivery—no refunds.

Please contact hello@aliweissjewelry.com to start your exchange.

Summary of Our Exchange Policy

  • You have 14 days from the delivery date to initiate your complimentary exchange for another item or store credit (via digital gift card).

  • No refunds—we offer exchanges or store credit only.

  • All returns must be approved in advance and in original condition with all original packaging.

  • Returned items must be unworn, undamaged, and unaltered.

  • Packaging must include all branded boxes, pouches, and any gifts with purchase.

  • Shipping and handling charges are non-refundable.

We make exchanges free and easy. We provide a prepaid shipping label and cover all shipping costs for your first exchange—whether you drop it off at one of our retail locations or mail it back.

Please note: Once your prepaid label is issued, you’ll have 7 days to drop off the package and have it scanned at a local FedEx location.

Complimentary shipping is only provided for the first exchange per order. If you decide to exchange your exchanged item, shipping costs will be your responsibility.

Store credit can be used online or at any of our retail locations.

 

 

Exclusions – Final Sale Items

The following items are non-exchangeable and final sale:

  • Made-to-order pieces

  • Piercing jewelry (for hygiene and safety reasons)

  • Discounted or items bought on sale, including during promotions such as Mother’s Day, Anniversary, and Black Friday/Cyber Monday sale events

  • Personalized items, including anything engraved, resized, or custom-designed

 

 

Important Notes

  • All returns must be approved by our team before being sent back.

  • Unauthorized returns may be subject to additional fees and may be returned to the customer at their expense.

  • If, upon inspection, your return does not meet our return standards, the item will be returned to you at your expense.

  • Please allow up to 5 business days after we receive your return for it to be inspected and processed.

 

 

Need help with a return or exchange?

Please email us at hello@aliweissjewelry.com to start your exchange. To expedite the process, be sure to include:

  • Your order number

  • The item(s) you'd like to return or exchange

  • A brief note on the reason for the return

  • A photo if the item arrived damaged or incorrect

We’re always here to help and make it right.


Exchange Policy Effective as of April 9, 2025. 

For any other questions please visit our FAQ.

 
Now reading: Discover Ali Weiss Jewelry: A Standout Spot In Roslyn
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Discover Ali Weiss Jewelry: A Standout Spot In Roslyn

For Guidance
November 15, 2024

Discover Ali Weiss Jewelry: A Gem in Roslyn

If you’re looking for a unique jewelry experience, look no further than Ali Weiss Jewelry in Roslyn . Our beautifully designed store invites you to immerse yourself in a world of elegance and creativity. Located conveniently in the heart of Roslyn, we offer a welcoming atmosphere where you can discover stunning handcrafted pieces that cater to every style.

At Ali Weiss Jewelry, every piece is crafted with care, reflecting a blend of modern design and timeless charm. From delicate earrings to eye-catching necklaces, each item is thoughtfully curated to highlight individuality and enhance personal style.

What truly sets our store apart our its commitment to personalization. We encourage our customers to collaborate with our team of expert stylists to create custom pieces that capture their unique stories. Whether you’re seeking the perfect piece or a meaningful gift, we are here to guide you through the creative process, ensuring a personal touch that makes your piece truly special.

At Ali Weiss Jewelry we offer fine jewelry styling and luxury piercing services. Appointments recommended, walk-ins welcome!

Our Roslyn showroom is open Tuesday through Friday from 10am to 5pm and Saturday from 11am to 5pm. We are located at 1085 Northern Blvd, Roslyn, NY 11576 and if you ever need us you can reach us at (914)-430-3001 or email us at hello@aliweissjewelry.com! Also, if you're not near our Armonk Showroom, you can book a virtual styling appointment with one of our expert stylists!

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