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Free US Exchanges - 7 Day Policy
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Most Popular Question
How do I take care of and clean my Ali Weiss Jewelry?
We recommend you care for your Ali Weiss Jewelry by cleaning it with warm water and our jewelry cleaner. You can use a soft brush or cloth that are included in our Jewelry Cleaning Kit. Avoid using an abrasive material as it can scratch the gold unevenly. Be sure to rinse and gently wipe dry after cleaning.
Do I need an appointment for a piercing or do you accept walk- ins?
Appointments for piercings are strongly recommended and can be made at Walk-ins are welcome; you can always call the showroom at (914) 430-3001 to check the day of availability.
What is your return policy?
We want you to be happy! If you don't love your piece, you can exchange it within 7 days of delivery. All made to order pieces are final sale. All sale items are final sale. Please see full Exchange Policy for more info.
How much does a piercing cost?
Our standard fee is $25 per piercing. For flat back and clicker hoops the fee is $35 per piercing. That does not include the cost of the jewelry which starts at $125 per earring and goes up from there! Piercing Fees at our Pop Up events are waived.
How long does shipping take and cost?
We offer free 2-Day US Shipping on all orders over $500. All orders are shipped via Fedex Express and require a signature. Shipping for orders under $500 costs $15. Faster shipping options and overnight options are available at checkout. In stock items ship within 2-4 days. Please allow 8-10 weeks for all made to order items. Items leave from our offices in New York. International shipping rates will be calculated at checkout.
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