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Free US Exchanges - 7 Day Policy
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Most Popular Question
How do I take care of and clean my Ali Weiss Jewelry?
We recommend you care for your Ali Weiss Jewelry by cleaning it with warm water and diluted mild soap. You can use a soft brush or cloth. Avoid using an abrasive material as it can scratch the gold unevenly. Be sure to rinse and gently wipe dry after cleaning.
Do I need an appointment for a piercing or do you accept walk- ins?
Appointments for piercings are strongly recommended and can be made at Walk-ins are sometimes possible; you can always call the showroom at (914) 430-3001 to check the day of availability.
What is your return policy?
We want you to be happy! If you don't love your piece, you can exchange it within 7 days of delivery. All personalized and custom pieces are final sale. Please see full Terms and Conditions for more info.
Do you do piercing parties for me and my friends?
We do not go to private homes or do private parties. We can absolutely host your group at our showroom in Armonk. Please email for a group appointment.
How long does shipping take and cost?
We offer free 2-Day US Shipping on all orders over $500. All orders are shipped via Fedex Express and require a signature. Shipping for orders under $500 costs $15. Faster shipping options and overnight options are available at checkout. In stock items ship within 2-4 days. Please allow 6-8 weeks for all items made to order. Items leave from our offices in New York.
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