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Exchange Policy

We want you to be happy with your purchase! If you don’t absolutely love your piece, we’re happy to offer an exchange or store credit within 14 days of delivery—no refunds.

Please contact hello@aliweissjewelry.com to start your exchange.

Summary of Our Exchange Policy

  • You have 14 days from the delivery date to initiate your complimentary exchange for another item or store credit (via digital gift card).

  • No refunds—we offer exchanges or store credit only.

  • All returns must be approved in advance and in original condition with all original packaging.

  • Returned items must be unworn, undamaged, and unaltered.

  • Packaging must include all branded boxes, pouches, and any gifts with purchase.

  • Shipping and handling charges are non-refundable.

We make exchanges free and easy. We provide a prepaid shipping label and cover all shipping costs for your first exchange—whether you drop it off at one of our retail locations or mail it back.

Please note: Once your prepaid label is issued, you’ll have 7 days to drop off the package and have it scanned at a local FedEx location.

Complimentary shipping is only provided for the first exchange per order. If you decide to exchange your exchanged item, shipping costs will be your responsibility.

Store credit can be used online or at any of our retail locations.

 


 

Exclusions – Final Sale Items

The following items are non-exchangeable and final sale:

  • Made-to-order pieces

  • Piercing jewelry (for hygiene and safety reasons)

  • Discounted or items bought on sale, including during promotions such as Mother’s Day, Anniversary, and Black Friday/Cyber Monday sale events

  • Personalized items, including anything engraved, resized, or custom-designed

 


 

Important Notes

  • All returns must be approved by our team before being sent back.

  • Unauthorized returns may be subject to additional fees and may be returned to the customer at their expense.

  • If, upon inspection, your return does not meet our return standards, the item will be returned to you at your expense.

  • Please allow up to 5 business days after we receive your return for it to be inspected and processed.

 


 

Need help with a return or exchange?

Please email us at hello@aliweissjewelry.com to start your exchange. To expedite the process, be sure to include:

  • Your order number

  • The item(s) you'd like to return or exchange

  • A brief note on the reason for the return

  • A photo if the item arrived damaged or incorrect

We’re always here to help and make it right.


Exchange Policy Effective as of April 9, 2025. 

For any other questions please visit our FAQ.

 

Now reading: Exploring The Art Of Ear Piercing
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Exploring The Art Of Ear Piercing

Exploring The Art Of Ear Piercing 

When it comes to expressing personal style, few accessories make a statement quite like earrings. Your earlobes no longer have to be the only canvas for adornment, so let's explore the various parts of the ear that can be pierced and create a stunning ear stack that reflects your individuality! 

1. Lobe Piercing

The classic lobe piercing is the most common and widely accepted. Located in the soft part of the ear, it’s suitable for most ages and can be adorned with a variety of earrings, from simple studs to statement pieces. Healing time is usually quick, around 8 to 10 weeks, making it a great starting point for those new to piercings.

2. Helix Piercing

A helix piercing is placed along the upper cartilage of the ear. This location offers a bit more flair and can be styled with hoops or studs. While it may take a bit longer to heal than lobe piercings, 4-6 months to 1+ years, the unique look is well worth it for many.

3. Tragus Piercing

The tragus is the small, rounded flap of cartilage that sits just in front of the ear canal. Piercing this area can be a bit more painful due to its thickness, but it’s a popular choice for those looking for something distinctive. The tragus can be adorned with small studs or even cute hoop earrings!

4. Daith Piercing

Located in the inner cartilage fold of the ear, the daith piercing has gained popularity for its aesthetic and striking fashion statement. Though healing can take several months, the unique placement makes it a favorite among trendsetters.

5. Rook Piercing

The rook is located above the daith and runs through the cartilage. This piercing is perfect for those looking to create a layered look. It’s a unique spot that adds dimension to your ear, allowing for creative styling with various earring types! 

6. Conch Piercing

The conch is the large area of cartilage in the middle of the ear. A conch piercing can be done either in the inner conch (closer to the ear canal) or the outer conch. This piercing allows for a range of jewelry options, from simple studs to decorative hoops, and can make a bold statement.

6. Industrial Piercing

An industrial piercing involves two holes connected by a single long barbell, typically placed through the upper cartilage of the ear. It’s a striking option that requires a bit more commitment in terms of healing but offers a truly unique look that stands out.

How To Book Your Piercing Appointment!

Booking your next piercing appointment is so easy! All you have to do is go to the Ali Weiss Jewelry website, click 'Visit Us!', choose either Roslyn or Armonk depending on where you would like to go for your appointment, and click 'Book An Appointment.' This takes to our Calendly page where you can then choose the date and time for your next piercing! We can't wait to see you!

With so many options, the possibilities for your ear jewelry are endless. Mixing and matching different styles allows you to tell your personal story through your piercings!  Whether you prefer a minimalist approach or a bold statement, at Ali Weiss Jewelry we can help you create the ear game of your dreams! 

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