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Exchange Policy

We want you to be happy with your purchase! If you don’t absolutely love your piece, we’re happy to offer an exchange or store credit within 14 days of delivery—no refunds.

Please contact hello@aliweissjewelry.com to start your exchange.

Summary of Our Exchange Policy

  • You have 14 days from the delivery date to initiate your complimentary exchange for another item or store credit (via digital gift card).

  • No refunds—we offer exchanges or store credit only.

  • All returns must be approved in advance and in original condition with all original packaging.

  • Returned items must be unworn, undamaged, and unaltered.

  • Packaging must include all branded boxes, pouches, and any gifts with purchase.

  • Shipping and handling charges are non-refundable.

We make exchanges free and easy. We provide a prepaid shipping label and cover all shipping costs for your first exchange—whether you drop it off at one of our retail locations or mail it back.

Please note: Once your prepaid label is issued, you’ll have 7 days to drop off the package and have it scanned at a local FedEx location.

Complimentary shipping is only provided for the first exchange per order. If you decide to exchange your exchanged item, shipping costs will be your responsibility.

Store credit can be used online or at any of our retail locations.

 


 

Exclusions – Final Sale Items

The following items are non-exchangeable and final sale:

  • Made-to-order pieces

  • Piercing jewelry (for hygiene and safety reasons)

  • Discounted or items bought on sale, including during promotions such as Mother’s Day, Anniversary, and Black Friday/Cyber Monday sale events

  • Personalized items, including anything engraved, resized, or custom-designed

 


 

Important Notes

  • All returns must be approved by our team before being sent back.

  • Unauthorized returns may be subject to additional fees and may be returned to the customer at their expense.

  • If, upon inspection, your return does not meet our return standards, the item will be returned to you at your expense.

  • Please allow up to 5 business days after we receive your return for it to be inspected and processed.

 


 

Need help with a return or exchange?

Please email us at hello@aliweissjewelry.com to start your exchange. To expedite the process, be sure to include:

  • Your order number

  • The item(s) you'd like to return or exchange

  • A brief note on the reason for the return

  • A photo if the item arrived damaged or incorrect

We’re always here to help and make it right.


Exchange Policy Effective as of April 9, 2025. 

For any other questions please visit our FAQ.

 

Now reading: Piercing Guns vs. Needle Piercing: Why Needles Are the Only Safe Choice

Piercing Guns vs. Needle Piercing: Why Needles Are the Only Safe Choice

When it comes to getting a new piercing, one of the most important choices isn’t just where you go, but how the piercing is done. Many people don’t realize there’s a huge difference between piercing guns and needle piercings, and that difference can determine how safe and successful your piercing will be.

Here’s everything you need to know about why piercing guns are outdated and dangerous, and why needle piercings are the industry standard for safety and precision.

What Is a Piercing Gun?

ressure. While it might look quick and easy, it causes more harm than good.

  • Blunt force trauma: Instead of creating a clean hole, a gun tears the tissue, making healing longer and more painful.

  • Low hygiene standards: Most piercing guns are made of plastic and cannot be fully sterilized in an autoclave. This increases the risk of bacteria and infection.

  • Poor placement: Guns are not precise tools, meaning piercings can end up crooked or uneven.

  • Scarring risks: Because of the tissue damage, piercing guns increase the chance of bumps, keloids, and scarring.

For more about piercing safety standards, the Association of Professional Piercers provides trusted information.

What Is Needle Piercing?

Professional piercers use sterile, single-use hollow needles to create piercings. Unlike guns, needles are sharp, precise, and hygienic.

  • Clean incision: The needle makes a sharp cut through the skin, which heals faster and more evenly.

  • Sterile and safe: Needles are single-use and disposed of after each piercing, ensuring top hygiene standards.

  • Less trauma: Because the cut is clean, there’s less swelling, bruising, and pain.

  • Precise placement: Piercers can control the angle and depth, ensuring your piercing is symmetrical and exactly where you want it.

  • Safe for all areas: Needles work for earlobes, cartilage, nose, and body piercings—something guns should never be used for.

Our Expertise: Over a Decade of Piercing Experience

At Ali Weiss Jewelry, our piercing team has 10+ years of professional piercing experience and are true masters of their craft. Every piercing is performed with precision, care, and artistry. We follow strict safety protocols, using only sterile, single-use needles in a clean environment.

What Our Customers Are Saying

Here’s what real clients have to say about their piercing experiences with us:

💬 Drita – Double Conch Piercing
"Awesome experience, overall. Big shout out to Chris, who made my entire piercing experience so seamless and so fun!"

💬 Michelle B. – Third Hole Piercing
"I loved my experience getting my 3rd hole pierced with Ali Weiss. The earring choices were soo beautiful and trendy and the piercing did not hurt at all."

💬 Lily T. – New Cartilage Piercing
"When I think about my next piercing there is no other place to consider, but Ali Weiss! The jewelry is beautiful, the piercer is so knowledgeable and everything is just better there!"

💬 Cary W. – Piercing for My Mom
"My mom’s ear needed a new piercing so I brought her to Ali’s. She got exactly what she needed and she’s 91. The piercer was great and she’s wearing a white gold diamond star."

💬 Penny G. – Ear Piercing
"I love all the staff. It was my first time with Chris piercing my ears. He was fabulous."

👉 See more customer reviews on our website.

Book Your Piercing Appointment

Ready for your next piercing? Skip the trauma of piercing guns and trust professionals who use only sterile, single-use needles.

✨ Book your appointment with one of our master piercers today: Schedule Your Piercing

Final Thoughts

Your body deserves the best care. Piercing guns are outdated, unsanitary, and traumatic, while needle piercing is precise, hygienic, and far safer. With 10+ years of experience, our team ensures every piercing is safe, comfortable, and beautifully placed, so you can enjoy your jewelry for years to come.

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