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Exchange Policy

We want you to be happy with your purchase! If you don’t absolutely love your piece, we’re happy to offer an exchange or store credit within 14 days of delivery—no refunds.

Please contact hello@aliweissjewelry.com to start your exchange.

Summary of Our Exchange Policy

  • You have 14 days from the delivery date to initiate your complimentary exchange for another item or store credit (via digital gift card).

  • No refunds—we offer exchanges or store credit only.

  • All returns must be approved in advance and in original condition with all original packaging.

  • Returned items must be unworn, undamaged, and unaltered.

  • Packaging must include all branded boxes, pouches, and any gifts with purchase.

  • Shipping and handling charges are non-refundable.

We make exchanges free and easy. We provide a prepaid shipping label and cover all shipping costs for your first exchange—whether you drop it off at one of our retail locations or mail it back.

Please note: Once your prepaid label is issued, you’ll have 7 days to drop off the package and have it scanned at a local FedEx location.

Complimentary shipping is only provided for the first exchange per order. If you decide to exchange your exchanged item, shipping costs will be your responsibility.

Store credit can be used online or at any of our retail locations.

 

 

Exclusions – Final Sale Items

The following items are non-exchangeable and final sale:

  • Made-to-order pieces

  • Piercing jewelry (for hygiene and safety reasons)

  • Discounted or items bought on sale, including during promotions such as Mother’s Day, Anniversary, and Black Friday/Cyber Monday sale events

  • Personalized items, including anything engraved, resized, or custom-designed

 

 

Important Notes

  • All returns must be approved by our team before being sent back.

  • Unauthorized returns may be subject to additional fees and may be returned to the customer at their expense.

  • If, upon inspection, your return does not meet our return standards, the item will be returned to you at your expense.

  • Please allow up to 5 business days after we receive your return for it to be inspected and processed.

 

 

Need help with a return or exchange?

Please email us at hello@aliweissjewelry.com to start your exchange. To expedite the process, be sure to include:

  • Your order number

  • The item(s) you'd like to return or exchange

  • A brief note on the reason for the return

  • A photo if the item arrived damaged or incorrect

We’re always here to help and make it right.


Exchange Policy Effective as of April 9, 2025. 

For any other questions please visit our FAQ.

 
Now reading: The Art Of Mixing Metals
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The Art Of Mixing Metals

For Guidance
September 13, 2024

The Art of Mixing Gold 

When it comes to jewelry, gold has always been a symbol of luxury and timeless elegance. But why settle for one type of gold when you can mix and match all different kinds? As Ali always says, “no rules, anything goes!” And at Ali Weiss Jewelry, we live by this! There are no rules when it comes to jewelry, so mix your gold and create a look unique to you! 

The Different Types Of Gold 

1. Yellow Gold 

Yellow gold is the most traditional and recognizable type of gold. Yellow gold’s timeless appeal makes it a very popular choice for both classic and statement pieces! 

2. White Gold

White gold offers a chic alternative to yellow gold and has a cool silver-like appearance. It is a favorite for modern designs and pairs perfectly with colored gemstones and diamonds!  

3. Rose Gold

Rose gold, looking similar to yellow gold, has a pinkish hue that truly sets it apart from the other gold tones. Rose gold is loved for creating a warm and romantic tone to any jewelry look. Rose gold is a versatile choice for those looking to add a touch of romance to their jewelry game! 

Tips For Mixing Gold 

1. Start Simple

It is always a good idea to start simple! Creating your base look with simple, yet timeless pieces will help you get used to the look and see how different golds work together. A perfect way to do this is through chains and charms! Starting off your base neck look with a yellow gold chain and a simple white gold necklace is a simple yet effective way to feature multiple gold tones! 

2. Layer Thoughtfully 

Layering is another great way to showcase different types of gold! There are absolutely no rules when it comes to layering! For example, pair a yellow gold chain with some rose gold charms and a white gold bracelet to create a cohesive yet dynamic look. The key is to balance out the different gold tones so that each one stands out while still harmonizing with the others!

3. Match your jewelry with confidence

Trust your gut when it comes to mixing golds and always go with what you think will look best! The beauty of combining different types of gold is that there are really no strict rules! If you love a specific piece of jewelry, go with it! The personal flair you add to your jewelry will enhance the mixed gold tones! 

Whether you are looking to layer, stack, or just choosing a statement piece, embracing different gold tones is the perfect way to elevate your jewelry game! And most importantly, where your jewelry with confidence! 

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