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Exchange Policy

We want you to be happy with your purchase! If you don’t absolutely love your piece, we’re happy to offer an exchange or store credit within 14 days of delivery—no refunds.

Please contact hello@aliweissjewelry.com to start your exchange.

Summary of Our Exchange Policy

  • You have 14 days from the delivery date to initiate your complimentary exchange for another item or store credit (via digital gift card).

  • No refunds—we offer exchanges or store credit only.

  • All returns must be approved in advance and in original condition with all original packaging.

  • Returned items must be unworn, undamaged, and unaltered.

  • Packaging must include all branded boxes, pouches, and any gifts with purchase.

  • Shipping and handling charges are non-refundable.

We make exchanges free and easy. We provide a prepaid shipping label and cover all shipping costs for your first exchange—whether you drop it off at one of our retail locations or mail it back.

Please note: Once your prepaid label is issued, you’ll have 7 days to drop off the package and have it scanned at a local FedEx location.

Complimentary shipping is only provided for the first exchange per order. If you decide to exchange your exchanged item, shipping costs will be your responsibility.

Store credit can be used online or at any of our retail locations.

 

 

Exclusions – Final Sale Items

The following items are non-exchangeable and final sale:

  • Made-to-order pieces

  • Piercing jewelry (for hygiene and safety reasons)

  • Discounted or items bought on sale, including during promotions such as Mother’s Day, Anniversary, and Black Friday/Cyber Monday sale events

  • Personalized items, including anything engraved, resized, or custom-designed

 

 

Important Notes

  • All returns must be approved by our team before being sent back.

  • Unauthorized returns may be subject to additional fees and may be returned to the customer at their expense.

  • If, upon inspection, your return does not meet our return standards, the item will be returned to you at your expense.

  • Please allow up to 5 business days after we receive your return for it to be inspected and processed.

 

 

Need help with a return or exchange?

Please email us at hello@aliweissjewelry.com to start your exchange. To expedite the process, be sure to include:

  • Your order number

  • The item(s) you'd like to return or exchange

  • A brief note on the reason for the return

  • A photo if the item arrived damaged or incorrect

We’re always here to help and make it right.


Exchange Policy Effective as of April 9, 2025. 

For any other questions please visit our FAQ.

 
Now reading: The Team's BFCM Sale Picks
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The Team's BFCM Sale Picks

For Inspiration
November 22, 2024

BFCM Sale Picks - Staff Picks

The Ali Weiss Jewelry BFCM 20% off sale is one event you won’t want to miss! The talented stylists at Ali Weiss Jewelry have handpicked their favorite pieces for this sale! Here are some standout pieces you’ll want to scoop up while they last:

1. All Around Diamond Bezel Necklace

The All Around Diamond Bezel Necklace is a stunning display of timeless elegance. Featuring a delicate chain adorned with a series of sparkling diamonds set in sleek bezels, this necklace is perfect for layering or wearing on its own! It’s a versatile piece that adds subtle luxury to any look, making it an ideal choice for both everyday wear and special occasions!

2. 5X25mm Gold Hoops

Who doesn't need a gold hoop?! You can never go wrong with a hoop and these 5x25mm Gold Hoops are the perfect staple hoop to add to your collection! They are a sleek and sophisticated take on a classic design. These hoops are the kind of piece that adds instant polish without ever feeling overdone!

3. Pave Hoop With 3 Diamond Drop Chain

The Pave Hoop with 3 Diamond Drop Chain is the perfect blend of edgy and elegant! With a modern twist on a classic style, these earrings are ideal for those who want to make a statement while keeping things sophisticated!

4. Large Gold Jumbo Link With Illusion Clasp

The Large Gold Jumbo Link with Illusion Clasp is a bold statement piece that is still perfect for everyday wear! This necklace is perfect for adding drama to any outfit—whether worn alone as a statement piece or layered with other chains for a more dynamic look. Its modern design makes it a versatile addition to both casual and evening ensembles!

5. Raised Diamond Bangle

The Raised Diamond Bangle is a stunning piece that effortlessly combines sophistication with a touch of sparkle. Featuring a sleek, modern band adorned with diamonds set in a raised bezel, this bangle adds a subtle yet luxurious shimmer to your wrist. Whether for everyday elegance or a special occasion, the Raised Diamond Bangle is a timeless addition to any jewelry collection!

There's no better time to treat yourself (or someone special) to a standout piece at a great price! Don't forget, these sale picks won't last forever, so be sure to snag your favorites before they're gone. Happy shopping, and here's to adding a little more sparkle to your everyday!

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