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Exchange Policy

We want you to be happy with your purchase! If you don’t absolutely love your piece, we’re happy to offer an exchange or store credit within 14 days of delivery—no refunds.

Please contact hello@aliweissjewelry.com to start your exchange.

Summary of Our Exchange Policy

  • You have 14 days from the delivery date to initiate your complimentary exchange for another item or store credit (via digital gift card).

  • No refunds—we offer exchanges or store credit only.

  • All returns must be approved in advance and in original condition with all original packaging.

  • Returned items must be unworn, undamaged, and unaltered.

  • Packaging must include all branded boxes, pouches, and any gifts with purchase.

  • Shipping and handling charges are non-refundable.

We make exchanges free and easy. We provide a prepaid shipping label and cover all shipping costs for your first exchange—whether you drop it off at one of our retail locations or mail it back.

Please note: Once your prepaid label is issued, you’ll have 7 days to drop off the package and have it scanned at a local FedEx location.

Complimentary shipping is only provided for the first exchange per order. If you decide to exchange your exchanged item, shipping costs will be your responsibility.

Store credit can be used online or at any of our retail locations.

 

 

Exclusions – Final Sale Items

The following items are non-exchangeable and final sale:

  • Made-to-order pieces

  • Piercing jewelry (for hygiene and safety reasons)

  • Discounted or items bought on sale, including during promotions such as Mother’s Day, Anniversary, and Black Friday/Cyber Monday sale events

  • Personalized items, including anything engraved, resized, or custom-designed

 

 

Important Notes

  • All returns must be approved by our team before being sent back.

  • Unauthorized returns may be subject to additional fees and may be returned to the customer at their expense.

  • If, upon inspection, your return does not meet our return standards, the item will be returned to you at your expense.

  • Please allow up to 5 business days after we receive your return for it to be inspected and processed.

 

 

Need help with a return or exchange?

Please email us at hello@aliweissjewelry.com to start your exchange. To expedite the process, be sure to include:

  • Your order number

  • The item(s) you'd like to return or exchange

  • A brief note on the reason for the return

  • A photo if the item arrived damaged or incorrect

We’re always here to help and make it right.


Exchange Policy Effective as of April 9, 2025. 

For any other questions please visit our FAQ.

 
Now reading: Unleash Your Edgy Side
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Unleash Your Edgy Side

For Inspiration
October 11, 2024

The Edgy Collection 

Are you ready to embrace a bold new look? Our Edgy Collection is here to redefine your jewelry game with its bold and edgy designs. Let’s push the boundaries of traditional jewelry and create a look that is bold, fashionable, yet timeless! 

From geometric patterns to dark, moody tones, the Edgy Collection speaks to the people who are not afraid to stand out. Statement rings that exude confidence and earrings with an attitude, there is something for everyone! 

Edgy Earrings 

From geometric studs to spiked hoops, our collection of edgy earrings has something to please everyone's bold side! Some of our favorite pieces are the Pave Diamond Hoop with 3 Spikes, the Pave Diamond Double Spike Stud, the Full Diamond and Gold Spike Hoop, and the Double Chevron Pave Diamond Stud! 

Edgy Charms

Our edgy collection has a variety of charms to spice up your everyday neck look! Whether it be a skull or a dagger, these pieces will exude your fearless and bold nature! Some of our favorite pieces are the Gold Dagger with Diamond Perimeter charm and the 3D Skull Charm with Diamond Eyes! 

If you're ready to embrace your edgy side and wear a look that is confident and cool, make sure to check our Edgy Collection! It’s time to let your jewelry speak for itself! 

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