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Exchange Policy

We want you to be happy with your purchase! If you don’t absolutely love your piece, we’re happy to offer an exchange or store credit within 14 days of delivery—no refunds.

Please contact hello@aliweissjewelry.com to start your exchange.

Summary of Our Exchange Policy

  • You have 14 days from the delivery date to initiate your complimentary exchange for another item or store credit (via digital gift card).

  • No refunds—we offer exchanges or store credit only.

  • All returns must be approved in advance and in original condition with all original packaging.

  • Returned items must be unworn, undamaged, and unaltered.

  • Packaging must include all branded boxes, pouches, and any gifts with purchase.

  • Shipping and handling charges are non-refundable.

We make exchanges free and easy. We provide a prepaid shipping label and cover all shipping costs for your first exchange—whether you drop it off at one of our retail locations or mail it back.

Please note: Once your prepaid label is issued, you’ll have 7 days to drop off the package and have it scanned at a local FedEx location.

Complimentary shipping is only provided for the first exchange per order. If you decide to exchange your exchanged item, shipping costs will be your responsibility.

Store credit can be used online or at any of our retail locations.

 

 

Exclusions – Final Sale Items

The following items are non-exchangeable and final sale:

  • Made-to-order pieces

  • Piercing jewelry (for hygiene and safety reasons)

  • Discounted or items bought on sale, including during promotions such as Mother’s Day, Anniversary, and Black Friday/Cyber Monday sale events

  • Personalized items, including anything engraved, resized, or custom-designed

 

 

Important Notes

  • All returns must be approved by our team before being sent back.

  • Unauthorized returns may be subject to additional fees and may be returned to the customer at their expense.

  • If, upon inspection, your return does not meet our return standards, the item will be returned to you at your expense.

  • Please allow up to 5 business days after we receive your return for it to be inspected and processed.

 

 

Need help with a return or exchange?

Please email us at hello@aliweissjewelry.com to start your exchange. To expedite the process, be sure to include:

  • Your order number

  • The item(s) you'd like to return or exchange

  • A brief note on the reason for the return

  • A photo if the item arrived damaged or incorrect

We’re always here to help and make it right.


Exchange Policy Effective as of April 9, 2025. 

For any other questions please visit our FAQ.

 
Now reading: What Is Better Than Love?...Love inspired Jewelry
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What Is Better Than Love?...Love inspired Jewelry

For Inspiration
July 26, 2024

Wearing love-inspired jewelry holds significance beyond more adornment; it serves as a symbol for emotions, connections, and memories. Inspired by the beauty of love, our love collection highlights the magic of affection, devotion, and romance. 

Chapter 1: Earrings 

Our love inspired earrings are not only the perfect gift, but the perfect everyday earrings. From intricate heart shaped studs to heart drop chain earrings, each pair symbolizes LOVE! Whether you're dressing up for an occasion or adding a touch of love to your everyday jewelry, these earrings will speak volumes without saying a word. 

Chapter 2: Necklaces 

Our necklaces serve as a reminder to keep love close to our heart, wherever you go! Featuring timeless pendants adorned with hearts and meaningful engravings, each piece symbolizes love's enduring power. Wear it as a token of affection, a symbol of commitment, or even as a reminder to cherish the love that surrounds you.

Chapter 3: Bracelets

Our love-inspired bracelets symbolize the unbreakable bonds that tie us together. Whether you’re celebrating an anniversary, milestone, or simply the joy of love, these bracelets serve as a reminder of the special connection you share and the love around you. 

Chapter 4: Charms 

Our collection of love-inspired charms is a treasure trove of memories, capturing moments that will last a lifetime. From hearts to engraved pendants, each charm reflects the love shared between you and your loved ones. Add them to your favorite necklace to create a personalized piece of jewelry that highlights your personality!

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