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Exchange Policy

We want you to be happy with your purchase! If you don’t absolutely love your piece, we’re happy to offer an exchange or store credit within 14 days of delivery—no refunds.

Please contact hello@aliweissjewelry.com to start your exchange.

Summary of Our Exchange Policy

  • You have 14 days from the delivery date to initiate your complimentary exchange for another item or store credit (via digital gift card).

  • No refunds—we offer exchanges or store credit only.

  • All returns must be approved in advance and in original condition with all original packaging.

  • Returned items must be unworn, undamaged, and unaltered.

  • Packaging must include all branded boxes, pouches, and any gifts with purchase.

  • Shipping and handling charges are non-refundable.

We make exchanges free and easy. We provide a prepaid shipping label and cover all shipping costs for your first exchange—whether you drop it off at one of our retail locations or mail it back.

Please note: Once your prepaid label is issued, you’ll have 7 days to drop off the package and have it scanned at a local FedEx location.

Complimentary shipping is only provided for the first exchange per order. If you decide to exchange your exchanged item, shipping costs will be your responsibility.

Store credit can be used online or at any of our retail locations.

 

 

Exclusions – Final Sale Items

The following items are non-exchangeable and final sale:

  • Made-to-order pieces

  • Piercing jewelry (for hygiene and safety reasons)

  • Discounted or items bought on sale, including during promotions such as Mother’s Day, Anniversary, and Black Friday/Cyber Monday sale events

  • Personalized items, including anything engraved, resized, or custom-designed

 

 

Important Notes

  • All returns must be approved by our team before being sent back.

  • Unauthorized returns may be subject to additional fees and may be returned to the customer at their expense.

  • If, upon inspection, your return does not meet our return standards, the item will be returned to you at your expense.

  • Please allow up to 5 business days after we receive your return for it to be inspected and processed.

 

 

Need help with a return or exchange?

Please email us at hello@aliweissjewelry.com to start your exchange. To expedite the process, be sure to include:

  • Your order number

  • The item(s) you'd like to return or exchange

  • A brief note on the reason for the return

  • A photo if the item arrived damaged or incorrect

We’re always here to help and make it right.


Exchange Policy Effective as of April 9, 2025. 

For any other questions please visit our FAQ.

 
Now reading: Winter's Silver Lining
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Winter's Silver Lining

For Guidance
January 03, 2025

Winter’s Silver Lining: Why White Gold is Perfect for the Season

As winter settles in, there’s no better time to embrace the elegance of white gold. Whether it’s a sparkling ring, a delicate necklace, or a pair of statement earrings, white gold jewelry offers a sophisticated way to sparkle through the winter season!

We have so many options to choose from—from necklaces to bracelets to earrings, and more. Here are some of our favorite white gold pieces for this season, perfect for adding that touch of winter elegance to your wardrobe.

White Gold Earrings

Our white gold earring collection offers something for everyone, whether you love timeless elegance or modern flair. From delicate studs that add a subtle touch of sparkle to bold, statement-making hoops and drop earrings, our white gold earrings provide the perfect balance of sophistication and versatility for any wardrobe! Some of our favorites include the Pear Marquise Baguette Bar Stud, the Baby Pave Hoop with Drop Diamond, the Diamond Bezel Wrap Earring, and the Gold Hoops With 5 Diamond Bezel Chain Drops.

White Gold Charms

Our white gold charms collection is designed to add a personal touch to any jewelry ensemble. From delicate, understated designs to more intricate, statement-making pieces, our white gold charms are perfect for expressing your individuality. Mix and match to reflect your personal style or gift a charm that symbolizes something special for a loved one. Some of our favorites include the Small Gold & Diamond Fluted Moon Charm, the Small Gold Diamond Eternity Disc, the Small Pave Dog Tag Charm, and the Antique Style Gold Disc with Diamond Center.

White Gold Bracelets

Our white gold bracelets collection is the perfect blend of elegance and versatility. Whether you prefer the simplicity of a delicate chain bracelet or the boldness of a statement bangle, we have something to suit every style. Some of our favorites include the Single Diamond Bezel Bracelet, the Large Chunky Chain Bracelet, the Raised Diamond Bangle, and the Diamond Bezel Bracelet.

White Gold Necklaces

Our white gold necklace collection offers a stunning selection for every taste and occasion. From simple, elegant chains that add a delicate touch to your everyday look, to bold statement pieces that stand out on their own, our white gold necklaces are perfect for layering or wearing solo, offering a versatile addition to any jewelry collection. Some of our favorites include the Half-Way Around Diamond Bezel Necklace, the Diamond Bezel on Oval Chain, the Diamond Stiletto Lariat, and the Small Diamond Initial Necklace.

This winter, our white gold jewelry collection brings the perfect combination of elegance and warmth to the season. Whether you're looking for a sparkling pair of earrings, a meaningful charm, a sophisticated bracelet, or a timeless necklace, each piece is designed to add a touch of brilliance to your winter wardrobe. With versatile styles that suit any occasion, our white gold jewelry is the perfect way to celebrate the season in style!

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